Terms & Conditions —
hbo09 Betting Platform

Welcome to hbo09, an internationally licensed online betting and gaming platform operated for the benefit of Indonesian players who prefer an English-language experience. These Terms & Conditions ("Terms", "Agreement") apply to all persons who access, browse, or use any part of the hbo09 website located at https://hbo09.cam ("Platform", "Site"). References to "hbo09", "we", "us", or "our" refer to the operator of this Platform. References to "you" or "Player" refer to any individual who registers an account or otherwise uses the Platform.

By creating an account on hbo09, making a deposit, or placing a wager, you unconditionally accept and agree to be bound by these Terms, our Privacy Policy, our Responsible Gaming Policy, and any additional rules or guidelines published on the Platform from time to time. If you do not agree with any part of these Terms, you must discontinue use of the Platform immediately.

Definitions

For the purposes of these Terms, the following definitions apply:

Eligibility

To register an Account and use the Platform, you must satisfy all of the following eligibility requirements at the time of registration and at all times thereafter:

• You must be a natural person — corporate entities may not hold an Account.
• You must be at least 21 years of age. hbo09 enforces a strict 21+ age restriction and will close any Account found to belong to a person under 21, forfeiting any Balance therein.
• You must be a resident of Indonesia or otherwise lawfully entitled to access online gaming services at your location. It is your sole responsibility to verify that your use of the Platform complies with applicable local laws.
• You must not be registered on any self-exclusion list maintained by hbo09 or any other gaming operator.
• You must have the legal capacity to enter into a binding contract under the laws applicable to you.
• You must not have had a previous Account on hbo09 that was suspended or terminated for a breach of these Terms.

hbo09 reserves the right to request documentary evidence of eligibility at any time and to suspend or close Accounts where eligibility cannot be confirmed. Providing false eligibility information constitutes a material breach of these Terms.

Account Registration

Each Player may hold only one (1) Account on hbo09. Operating multiple Accounts — whether under the same identity or different identities — is strictly prohibited and will result in the permanent closure of all associated Accounts and forfeiture of all Balances and Winnings.

During registration, you are required to provide accurate, current, and complete personal information including but not limited to: full legal name as it appears on your government-issued identification, date of birth, residential address in Indonesia, valid email address, and a mobile phone number reachable via WhatsApp. You agree to keep this information up to date by notifying hbo09 support promptly of any changes.

You are solely responsible for maintaining the confidentiality of your Account credentials, including your username, password, and any two-factor authentication codes. hbo09 will not be liable for any loss or damage arising from unauthorized access to your Account resulting from your failure to secure your credentials. If you suspect unauthorized access, you must contact support immediately at [email protected].

hbo09 reserves the right to refuse registration or close an existing Account at its sole discretion, including where it suspects fraudulent activity, money laundering, match-fixing, or any other conduct that may harm the integrity of the Platform or the broader gaming ecosystem.

Know Your Customer (KYC) Verification

Before processing any withdrawal request, hbo09 requires all Players to complete KYC verification. The standard documents required are:

1. Government-issued photo ID: Indonesian National Identity Card (KTP) or valid passport.
2. Proof of address: A utility bill, bank statement, or official correspondence issued within the last three months and matching the residential address provided at registration.
3. Payment method verification: A photograph or screenshot confirming ownership of the bank account or e-wallet used to deposit funds (e.g., BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay).
4. Selfie verification: A clear photograph of the Player holding their government-issued ID next to their face.

KYC documents must be submitted via the secure upload portal within your Account dashboard. hbo09 targets a review turnaround of 24 hours for complete and legible submissions. Incomplete or illegible submissions will be returned with a request for resubmission and will extend the review period accordingly.

hbo09 may conduct enhanced due diligence (EDD) on Accounts that exhibit high transaction volumes or other risk indicators. EDD may require additional documentation beyond the standard KYC set. Accounts subject to EDD will have withdrawals held in a pending state until the review is complete. This is a standard anti-money-laundering (AML) control and does not imply any finding of wrongdoing on the part of the Player.

Deposits

hbo09 accepts deposits in Indonesian Rupiah (IDR) via the following payment channels: BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI (Bank Syariah Indonesia), Bank Permata, OVO, DANA, GoPay, ShopeePay, and LinkAja. Deposits are credited to your Account Balance in real time upon confirmed receipt. Minimum deposit amounts are as follows:

• Local bank transfer: Rp 25.000
• E-wallet (OVO, DANA, GoPay, ShopeePay, LinkAja): Rp 10.000

All deposits must originate from a payment account registered in your own name. Third-party deposits — that is, funds transferred from an account held in the name of another person — are strictly prohibited and will be reversed in full, less any applicable bank processing fees. Repeated third-party deposit attempts may result in Account suspension.

hbo09 does not charge a fee for processing deposits; however, your bank or e-wallet provider may impose their own transfer fees, for which hbo09 accepts no responsibility. Deposits made in error cannot be reversed once they have been credited to your Account Balance. If you believe a deposit has been credited in error, contact support immediately.

hbo09 reserves the right to set maximum deposit limits on individual Accounts for responsible gaming or AML compliance purposes. Players may also voluntarily set deposit limits via the Responsible Gaming tools in their Account dashboard, as described in Clause 9.

Withdrawals

Withdrawal requests from verified Accounts are processed within under three (3) minutes on average, 24 hours a day, seven days a week. Withdrawals are paid exclusively to a bank account or e-wallet registered in the same name as the hbo09 Account. No third-party withdrawals are permitted under any circumstances.

The minimum withdrawal amount is Rp 50.000. There is no maximum withdrawal limit for standard verified Accounts; however, requests exceeding Rp 100.000.000 in a single transaction may be subject to additional processing time for compliance review.

Withdrawal requests submitted before KYC verification is complete will be held in a pending state until the verification process concludes. hbo09 is not liable for any delay in fund receipt attributable to the Player's failure to complete KYC in a timely manner.

Winnings derived from Bonus funds are subject to applicable wagering requirements (see Clause 7) before they become eligible for withdrawal. Attempting to withdraw Bonus-derived Winnings before meeting wagering requirements will result in the Bonus and associated Winnings being voided.

In exceptional circumstances — including but not limited to suspected fraud, AML review, or a pending dispute — hbo09 reserves the right to delay processing a withdrawal request by up to 14 calendar days pending investigation. The Player will be notified by email if their withdrawal is subject to such a hold.

Bonuses & Promotions

hbo09 offers various promotional incentives to new and existing Players, including welcome deposit bonuses, reload bonuses, free bets, cashback offers, and seasonal promotions tied to events such as Idul Fitri, Ramadhan, Chinese New Year (Imlek), and major sporting occasions including the BRI Liga 1 season, FIFA World Cup, and Piala AFF. All Bonuses are subject to the specific terms published alongside each promotion, which form part of these Terms by reference.

General Bonus conditions applicable to all promotions include:

• Wagering requirement: Unless stated otherwise, all Bonuses carry a minimum wagering requirement of 10x the Bonus amount before Bonus-derived Winnings become withdrawable. The specific multiplier for each promotion will be stated in its individual terms.
• Validity period: Bonuses must be claimed within the period stated in the promotion. Unclaimed Bonuses expire automatically after the stated period and cannot be reinstated.
• Game contribution: Not all game types contribute equally to wagering requirements. Slots typically contribute 100%; live casino table games and sports bets may contribute at a lower rate as stated in the promotion terms.
• Maximum bet: While a Bonus is active and its wagering requirement has not been met, the maximum permitted single Wager is Rp 200.000. Wagers exceeding this limit during the bonus wagering period may be voided.
• One Bonus per Player: Only one Bonus may be active on an Account at any given time. Attempting to claim multiple simultaneous Bonuses will result in all but the first being forfeited.
• Abuse: hbo09 actively monitors for Bonus abuse, including but not limited to coordinated wagering strategies designed to exploit promotional terms. Accounts identified as engaging in Bonus abuse will have their Bonuses and associated Winnings voided and may be subject to Account closure.

hbo09 reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice. Players with Bonuses in progress at the time of withdrawal will have their Bonus and associated wagering requirement cancelled; any real-money Balance in the Account will remain unaffected.

Betting Rules

hbo09 offers a broad range of betting markets including sports betting (covering BRI Liga 1, EPL, La Liga, Bundesliga, Serie A, Champions League, Piala AFF, and other competitions), live in-play wagering, togel (Indonesia's traditional numbers lottery) draws, live casino table games, and online slot titles. Each product category is governed by its own specific game rules published on the relevant section of the Platform. In case of any conflict between product-specific rules and these Terms, these Terms shall prevail.

General betting rules applicable across all product categories include:

• All Wagers are final once confirmed. A Wager that has been accepted by the Platform cannot be amended, reversed, or cancelled by the Player except where specifically permitted under the product rules (e.g., cash-out on eligible sports bets).
• hbo09 reserves the right to void any Wager that has been accepted as a result of a manifest error in odds, pricing, or game configuration. A "manifest error" is one that would be obvious to a reasonable person viewing the market at the time of the Wager.
• Minimum and maximum Wager limits apply to all markets and are displayed at the point of bet placement. These limits may be adjusted for individual Accounts at hbo09's discretion.
• Mix parlay (accumulator) bets require all selections to win for the bet to be successful. If any single selection within a mix parlay is voided, that selection is removed and the remaining selections stand.
• For togel draws, results are determined by the official draw outcomes of the respective pool (Singapore, Hongkong, Sydney). hbo09 bears no responsibility for discrepancies between third-party result sources and the official pool results.

Responsible Gaming

hbo09 is committed to providing a safe and responsible gaming environment for all Players. We enforce a strict 21+ age restriction and provide a comprehensive suite of responsible gaming tools accessible from every Account dashboard. These tools include:

• Deposit limits: Set daily, weekly, or monthly caps on the amount you may deposit. Once set, a limit can only be reduced with immediate effect; increases take effect after a 72-hour cooling-off period.
• Loss limits: Cap the total amount you are willing to lose within a defined period. The same cooling-off rules apply as for deposit limits.
• Session time limits: Set a maximum duration per gaming session after which your Account will be automatically logged out.
• Reality checks: Configure periodic on-screen reminders showing how long you have been playing and your net session result.
• Self-exclusion: Temporarily or permanently exclude yourself from the Platform. A temporary self-exclusion can be set for periods of 1, 3, 6, or 12 months. Permanent self-exclusion has no end date and cannot be reversed.
• Cool-down period: Take a short break of 24 hours, 7 days, or 30 days without committing to a full self-exclusion.

If you believe that gambling is negatively affecting your life or the lives of those around you, we strongly encourage you to use the self-exclusion tools and to seek professional assistance. Full details are available on our Responsible Gaming page.

Prohibited Conduct

The following conduct is strictly prohibited on the Platform and will result in immediate Account suspension, permanent closure, forfeiture of Balance and Winnings, and may be reported to the relevant authorities:

• Providing false, incomplete, or misleading information during registration or KYC.
• Operating more than one Account on the Platform.
• Using automated software, bots, scripts, or any artificial means to interact with the Platform.
• Exploiting technical errors, software bugs, or loopholes in games or markets for financial gain.
• Engaging in match-fixing, spot-fixing, or any form of corruption relating to any event offered on the Platform.
• Using the Platform to launder money or finance any illegal activity.
• Colluding with other Players in any game of skill or knowledge to gain an unfair advantage.
• Engaging in charge-back fraud by disputing legitimate transactions with your bank or payment provider.
• Accessing the Platform using a VPN, proxy, or any other technology to disguise your true geographic location.
• Harassing, threatening, or abusing hbo09 staff or other Players through any communication channel.

Intellectual Property

All content on the hbo09 Platform — including but not limited to the brand name, logo, website design, software, text, graphics, game interfaces, and data feeds — is the exclusive property of hbo09 or its licensed content providers and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for personal and recreational purposes only.

You may not copy, reproduce, redistribute, modify, translate, adapt, reverse-engineer, or create derivative works from any part of the Platform without the prior written consent of hbo09. Unauthorised use of hbo09 intellectual property may give rise to a claim for damages and may constitute a criminal offence.

Limitation of Liability

To the maximum extent permitted by applicable law, hbo09 and its officers, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of, or inability to use, the Platform — including but not limited to loss of profits, loss of data, loss of gaming opportunities, or business interruption — even if hbo09 has been advised of the possibility of such damages.

hbo09's total aggregate liability to any Player in connection with these Terms or the use of the Platform shall not exceed the total amount deposited by that Player in the twelve (12) months preceding the event giving rise to the claim.

hbo09 does not warrant that the Platform will be uninterrupted, error-free, or free from viruses or other harmful components. The Platform is provided on an "as is" and "as available" basis. hbo09 will make commercially reasonable efforts to maintain platform availability but does not guarantee uptime.

Amendments to These Terms

hbo09 reserves the right to amend these Terms at any time. When material changes are made, we will notify Players by posting a notice on the Platform and, where practicable, sending an email notification to the address associated with your Account. The updated Terms will become effective seven (7) days after the notice is posted, or immediately for changes required by law or regulation.

Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree with the revised Terms, you must cease using the Platform and withdraw your remaining Balance before the effective date.

Governing Law & Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the jurisdiction in which hbo09 holds its international gaming licence. Any dispute arising out of or in connection with these Terms that cannot be resolved through good-faith negotiation between the parties shall be referred to binding arbitration under the rules of the relevant international arbitration body designated by hbo09.

Nothing in this clause shall prevent either party from seeking urgent injunctive or other interim relief from a competent court. Players in Indonesia acknowledge that online gambling is subject to local legal restrictions; it is the Player's sole responsibility to ensure compliance with any applicable local regulation. hbo09 makes no representation that the services offered on the Platform are lawful in every jurisdiction where they may be accessed.

Contact

If you have any questions about these Terms, wish to raise a dispute, or need to submit a complaint, you may contact the hbo09 support team through the following channels. All correspondence must be in English to ensure accurate handling:

• Email: [email protected] (plain text — not a clickable link)
• WhatsApp: +62 811 0000 0909
• Live Chat: Available 24/7 directly on the Platform

hbo09 targets an initial response to all formal complaints within 24 hours (Western Indonesia Time, WIB / UTC+7). Complex disputes may require additional investigation time, but you will receive a status update within 72 hours of submitting your complaint.